warm water is not warm in new washer

[washerwoman55]

I just bought a new Admiral washer, model # ATW4475VQ. When I set the water temp. on warm, the cold water runs in but the hot water only runs for about 10 sec. and then stops altogether or sporadically trickles in and during the trickling phase the hot water pipe and hose jerk. To find this out I turned the cold water completely off and left the hot on to see what it would do. But if I change the water temp. dial to hot the hot water runs in ok. This all occurs when it is set to the wash cycle. I have no other selections but cold for the rinse cycle.

[repair-man]

All of the newer machines that qualify for the Energy-Star rating by the DOE must have certain temperature settings by which water may be used. These are described in your User Guide for your convenience.
When you select Warm water for instance, a thermister in the water delivery system monitors the incoming water and allows incoming water to be at 84 Degrees F. It does this by letting in combinations of cold and hot water at various increments. We do not have control over the temperatures like on previous machines. To get warmer water than is programmed into the control, you must do as you suggested and turn the setting to a Hot wash. This will allow water up to 104 degrees to enter the machine. Many sales people do not explain these features to the customers beforehand, so they end up getting them home and discovering for themselves later that they have no real control over the water temps. Most consumers only see the $150 government rebate when they purchase one of these machines, not the details involved in their operation.